Shipping Policy

Effective Date: 1 july 2024

  1. Order Processing
  • All orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Custom or bulk orders may require additional processing time, which will be communicated in advance.
  1. Shipping Methods & Delivery Time
    We deliver across India using trusted courier and transport partners.
  • Standard Delivery: 4–7 business days (depending on location)
  • Express Delivery (if available): 2–4 business days
  • Rural or remote area deliveries may take longer.
  1. Shipping Charges
  • Shipping charges are calculated based on order weight, volume, and destination.
  • Final shipping cost will be displayed during order confirmation.
  • Free shipping may be offered for promotional campaigns or bulk orders (as per terms).
  1. Order Tracking
    Once shipped, a tracking ID or consignment number will be shared via WhatsApp, email, or SMS.
    You can track your shipment using the link provided or by contacting our support team.
  2. Packaging & Handling
  • All batteries and components are packed using secure, damage-resistant material.
  • In case of any visible damage to the parcel on delivery, we request you to record and report it immediately.
  1. Delays & Exceptions
    UTKRSTA ENERGY INDIA PVT LTD is not responsible for shipping delays caused by:
  • Natural disasters, strikes, transport delays, or lockdowns
  • Incomplete or incorrect delivery information provided by the customer
    We will, however, work with you to resolve any delay-related issues.
  1. International Shipping
    Currently, we do not offer international shipping. Orders can only be delivered within India.

  2. Contact Us
    For questions about shipping or delivery:
    Email: utkrstaenergyindia@gmail.com
    Phone: +91 9045340555